Digicon Valley
Case study · Logistics & Transportation

A Multi-Company Vehicle Tracking Portal for a Malaysian GPS Provider

We built a web portal and admin system that lets a GPS tracking provider give every one of its business customers one place to see where their vehicles are, how far they've travelled and how they're being used.

MalaysiaFleet TrackingMulti-Tenant Portal.NET 10AWS
A Multi-Company Vehicle Tracking Portal for a Malaysian GPS Provider
GPS vehicle tracking service provider
Client
Malaysia
Location
Multi-tenant: one portal serving many customer companies
Model
Customer web portal, provider admin portal on AWS
Platforms
Solution design, UX/UI, full-stack development
Our role
Provider admins, customer companies, fleet managers
Users
The challenge

What Needed to Change

The client installs GPS trackers in vehicles and provides tracking as a service to many different companies. Each customer needed a clear view of its own fleet, while the client needed to manage every customer, vehicle and device from one place.

01

Many customers, one system

Every customer company had to see only its own vehicles and data, from the same portal.

02

Raw data, little insight

GPS devices send a constant stream of location data that needed to become useful answers: where is each vehicle, and how much is it used?

03

Reports took time

Customers regularly asked for distance and trip reports that had to be prepared manually.

04

Slow onboarding

Adding a new customer company, its vehicles and devices had to become quick and simple for the client's team.

The solution

What We Built

A multi-tenant tracking platform with a customer portal for each company and an admin portal for the provider, turning GPS data into live maps, history and reports.

01

Live Fleet Map

Every vehicle on a live map with its current location, status and last update, so fleet managers know where everything is at a glance.

02

Trip History & Route Playback

View the routes a vehicle has taken for any date range and replay journeys stop by stop.

03

Distance & Usage Reports

Distance travelled, trips and running time per vehicle, ready to view or export for any period.

04

Alerts & Notifications

Alerts for events such as speeding or a vehicle entering or leaving a defined area, so issues are spotted early.

05

Multi-Company Admin Portal

The provider adds customer companies, vehicles and GPS devices, assigns them to each other and manages users from one place.

06

Role-Based Access

Company admins and fleet managers each get the right level of access, and customer data is always kept separate.

Under the hood

Technical Highlights

True multi-tenant isolation

Every query is scoped to the customer company, so data from one company is never visible to another.

From GPS points to insight

Raw location data is processed into trips, distances and usage figures that fleet managers can act on.

Fast maps with many vehicles

The map stays responsive even when a company tracks a large fleet at once.

Self-service for customers

Customers find locations, history and reports themselves instead of asking the provider's support team.

Technology stack

ASP.NET Core Web API (.NET 10)Entity Framework Core 10SignalR (live map updates)SQL Server on Amazon RDSAmazon EC2GPS Device IntegrationInteractive MapsMulti-Tenant Architecture

Services used

The results
portal serving every customer company
1
live visibility of every tracked vehicle
24/7
of each company's data kept separate
100%

What It Changes

Customers serve themselves

Companies check locations, trips and reports on their own, at any time.

A clear picture of fleet usage

Distance and usage reports show how each vehicle is really being used.

Faster onboarding

New customer companies, vehicles and devices are set up from the admin portal in minutes.

A stronger product to sell

A professional portal makes the provider's tracking service more valuable to its customers.

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